HOW WE WORK

NOT ALL DESIGN COMPANIES ARE MADE EQUAL

The key to your real estate project's success is recognising the value a designer brings to the table. It's essential to work with a designer who can understand your vision and bring it to life through their creativity and expertise. A designer's value lies in their ability to:

Create something unique and original from nothing.
Ask the right questions, the ones you don't know to ask.
Understand the brief and make it make sense for you.
Change the rule book on your behalf.
Problem-solve the site to ensure you get exactly what you want.
Have their finger on the pulse of what will be the difference that makes the difference for you and your project.
Believe in the project more than you do.
Design for human states of being rather than just an avatar.

Bring your dreams to life.
An inexperienced designer, on the other hand, may only ask for basic information such as the number of rooms or the size of the area or may not be able to deliver on your desired design. They may tell you that your ideas are not possible to execute or may not take the time to understand your vision or ask the right questions.

At Serendipity by Design, we take the time to get to know our clients and their dreams for the project, and we use that knowledge to produce something that exceeds expectations. With over 30 years of experience, our Founder and lead designer personally conceptualize each project, ensuring that the end result is unique and tailored to the client's needs. Unlike larger design companies, at Serendipity, clients work directly with our Founder and not a junior team, providing a more personalized, boutique experience.

Serendipity by design values trust, loyalty and being the best at what we do, which is why most of our clients have worked with us for nearly 20 years. We literally bring Serendipity to your projects by design; you are at the heart of everything that we do.

Rebecca Gernon

FOUNDER & LEAD DESIGNER

Hi, I'm Rebecca - the Heart of Serendipity by design, and I'd like to tell you a little about me and what my company stands for:

As a seasoned professional with over 30 years of experience in the industry, I bring a unique combination of skills to the table as an architect, master planner, interior designer, serial entrepreneur, and innovation consultant. My expertise in ontological design allows me to approach each project with a holistic perspective, designing the built environment to induce states of being and striving to reach the point where design meets consciousness. My ultimate goal is to shape culture from a human-centred and empathetic perspective, creating spaces that inspire and enhance the lives of those who use them.

My first love lies in the field of architecture and interior design, where I specialize in a wide range of areas, including master planning for thriving communities, hotel design, F&B design, design management, feasibility studies, mixed-use architectural design, and experiential design with a forward-thinking approach. My expertise covers all aspects of the design process, and I work closely with my clients to ensure that the final design meets their needs and exceeds their expectations.

As a business owner, I understand the importance of balancing design and business needs, especially in the budget, cash flow, and strategy. I take seriously my responsibility to provide something above and beyond the language of a brief into the realms of user experience and connectedness; I also pride myself in fostering long-term relationships with clients by providing sustainable, budget-friendly and innovative design solutions to their projects. Whether you're a developer, a business owner, or an individual looking to enhance your living or workspace, I can help you achieve your goals and create a space that inspires and enhances the lives of those who use it.

I take pride in the fact that many of our clients have been with us for over 20 years, during which time we have always over-delivered for them and, in return, have enjoyed their success and loyalty.